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H&M

Phone
Phone: 1-855-466-7467
Hours
In-store Shopping Hours:
Mon-Sat 11am-7pm
Sun 12pm-6pm
Address
12921 Hill Country Blvd., Suite D2-145
Bee Cave, TX 78738
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H&M is a place for everyone to explore their personal style while creating a more sustainable fashion future. You can find everything from key fashion pieces to affordable wardrobe essentials, motivational workout wear and complete-the-look accessories for Ladies, Mens & Kids! Visit us in-store or on hm.com for all your fashion needs.

Are you a member of our loyalty program? Sign up today at hm.com or the H&M app and get 10% off your second purchase. Earn points when you shop, receive exclusive offers, early access to promotions and so much more!

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Jobs opportunities


Sales Advisor

H&MASAP

Dare to be different & feel like YOU belong... Join us for National Hiring Day next week, Thursday, June 24th from 1pm-6pm at the in-store hiring event. Job Description Title: Sales Advisor  Function: Sales  Department: Store  Reports to: Department Manager, dotted line to Department Supervisor  You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success.  Role responsibilities include, but are not limited to:  Best Customer Experience  You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge.  Direct Customer Service  Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor  Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help  Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting)  Sales & Profit  You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached  Store Operations  Keep the fixtures full and tidy regularly throughout the day to maximize sales  Ensure great garment care to sell the products in their best condition at the right time  Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales  Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:  Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas  Dusting all counters/hard surfaces, removes all spills, trash and debris from store  Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces  Maintaining cleanliness of all bathroom facilities on an as needed basis  Garment Processing Procedures  Actively process, stock and replenish garments on sales floor and stock room  Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities  Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goals  Cash Handling Procedures  Handle payments and returns  Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine  Policy and Safety Routines  Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store  Execute reductions, price changes, and transfers  Best Team  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements.  Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment  Give honest and constructive feedback to your colleagues to develop their skills  Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times  Qualifications High School graduate or equivalent preferred  6 months of experience in customer service, preferred  Ability to lift in excess of 20 pounds  Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance  Ability to climb a ladder and use a step stool   Requirements:   Excellent customer service skills  Ability to recognize and execute selling opportunities  Ability and willingness to run a cash register  Good communication and organizational skills  Ability to multi-task in a fast-paced environment  Ability to take initiative to complete tasks and solve problems  Ability to meet deadlines  Ability to manage time and prioritize  Must be able to work a flexible work schedule including nights and weekends   Financial Accountability: None

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